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VentureBeat AIAI Business

When agents act on their own, governance has to live in the data layer

Presented by EDB As enterprises give AI agents more autonomy — the ability to plan, decide, and act across systems without a human approving each step — a hard question moves to the center of every architecture review: When an agent tries t...

By VentureBeat AI
VentureBeat AIAI Business

Orchestration is the new challenge for CX in the age of AI agents

Presented by Tata Communications Enterprises are deploying AI agents, voice AI, and automation across messaging, voice, and digital channels faster than the architecture meant to support it. Most of that deployment has involved attaching co...

By VentureBeat AI